Hai Di Lao JB: Menu, Prices, Locations & Booking Guide

If you’ve ever sat in a Singapore hotpot joint watching the bill add up, here’s a thought worth chewing on: the same chain, in Johor Bahru, serves comparable meals at prices that can run 30% less—and stays open until 4 AM on weekends. Haidilao opened its first Malaysian outpost in 2019, and cross-border food runs to JB have quietly become a weekend ritual for Singaporeans who like their hotpot with a side of savings.

JB Locations: Zenith Mall, Sutera Mall · Zenith Mall Phone: 07-2133579 · Sutera Mall Phones: 07-2133570, 07-2133578 · Reported Meal Cost: S$80 for multiple items · Hours Example: 11 AM – 4 AM daily

Here are the essential details for planning your Haidilao JB trip.

What is special about Haidilao?

Haidilao built its reputation on service theatrics that go well beyond refilling your broth. The chain, which now operates over 1,400 restaurants worldwide after two decades of expansion, trained its crews to do things like hand massages and nail grooming for customers waiting in line (My Food Menu). In Malaysia, that same ethos translates to complimentary snacks, orderly queue management, and a level of attentiveness that regular hotpot chains rarely attempt.

Service features

The signature touches include a noodle-pulling show at your table, staff who’ll tie your hair back with elastic bands, and servers who monitor your broth level like a flight crew. Haidilao MY’s Johor page confirms free snacks and hand massages while waiting, which means the experience starts before you even sit down (Haidilao MY). For cross-border diners used to fast-casual chains, this degree of fussiness can feel almost theatrical.

Unique offerings

Beyond the service, the soup bases draw the most conversation. The Sichuan Spicy Hot Pot (RM36.00) delivers the numbness-and-heat experience purists expect, while the Golden Soup With Fish Maw (RM50.00) appeals to those who want something gentler on the palate (Haidilao MY Menu). The Tomato Soup Hot Pot at RM32.00 rounds out the lineup as a gateway option for hotpot newcomers.

Haidilao JB Locations

Two outlets serve Johor Bahru: Sutera Mall and Zenith Mall. Both operate late hours that make them ideal for dinner-after-work cross-border trips or late-night cravings that strike after 9 PM.

Zenith Mall details

The Zenith Suasana Iskandar location sits at Lot G-02, G-03, G-03A, No 82C, Jalan Trus. The phone number is 07-2133579, and delivery is available through foodpanda.my (Foodpanda MY). This outlet has the advantage of a published delivery menu that confirms pricing for items like Fresh Aorta (from RM22) and Beef Tripe (RM48)—data points harder to pin down for the Sutera branch (Foodpanda MY).

Sutera Mall details

The Sutera Mall outlet can be reached at 07-2133570 or 07-2133578. Haidilao MY’s Johor page specifically recommends reservations during peak hours at this location, suggesting it draws heavier foot traffic on weekends and holidays (Haidilao MY). Both outlets share the same hours: 11 AM to 4 AM daily.

Is Haidilao cheaper in JB?

Yes, substantially so for Singaporeans. User reports on Lemon8 confirm that meals at Haidilao JB run at least 30% lower than equivalent orders in Singapore (Lemon8 m4.clothes). A two-person meal in Singapore can hit S$80 (roughly RM40 per person), while user reports for the same lineup in JB suggest roughly S$50 total (Lemon8 tausharpau).

Pricing comparison

The Two Person Pork Set costs RM88.00 and the Two Person Beef Set goes for RM98.00 (Haidilao MY Menu). Convert those to Singapore dollars at current rates, and you’re looking at roughly S$26–S$29 per set—well below what you’d pay for comparable proteins at the Singapore outlets.

Value examples

Haidilao Prawn Paste runs RM26.00 per serving; Tiger Prawn is priced at RM22.00 (Haidilao MY Menu). Even adding a Haidilao Sauce (RM8.00) and a Wang Lao Ji Herbal Tea (RM6.00) to your order, the per-person tab stays modest by regional standards.

How much would it cost to eat at Haidilao?

Menu prices in Malaysia are posted in Malaysian Ringgit (RM) and appear updated as of 2026 according to multiple food menu aggregators (Malaymenu.com). Here’s a breakdown of what you can expect to pay.

Menu prices Malaysia

Seven soups and bases, fourteen individual proteins and pastes, two beverage options, and one add-on sauce—Haidilao’s Malaysia menu covers the mainstream hotpot spectrum with enough variety to keep repeat diners interested.

Typical meal costs

For two people sharing one soup base and two proteins, a realistic tab runs RM120–RM160 before drinks, roughly S$36–S$48 in Singapore dollar terms. Compare that to the same two-person experience at a Singapore outlet, which user reports peg at S$80–S$100 for comparable items (Lemon8 tausharpau). One Lemon8 reviewer summed it up directly: “Having Haidilao in JB is really value for $$$. All these for only S$80” (Lemon8 m4.clothes).

Do you tip at Haidilao?

Tipping at Haidilao Malaysia is not expected or required. The chain does not operate on a service-charge model the way some Western restaurant chains do, and the staff training does not frame service as a tip-eligible activity. That said, exceptional service (like a birthday song with noodle-pulling theatrics) sometimes generates informal appreciation from customers.

Tipping policy

Haidilao Malaysia does not publicize an explicit tipping policy on its location pages. The chain’s model treats service as part of the brand promise rather than an add-on, which means staff performance is monitored internally rather than funded by customer gratuities. In practice, some cross-border diners who’ve eaten at Haidilao Singapore may be accustomed to tipping and choose to do so, but it’s neither the norm nor the expectation at Malaysian outlets.

Other FAQs

One question worth addressing directly: is Haidilao halal? Haidilao Malaysia is not halal-certified, and some menu items contain non-halal ingredients (pork and certain alcohol-based sauces are featured). However, seafood and vegetable options are widely available, making the restaurant accessible for diners with non-halal dietary restrictions who don’t require official certification. The chain’s own Johor page notes that many seafood and vegetable options are suitable for non-halal preferences (Haidilao MY Johor).

For Singaporeans weighing a weekend JB trip against staying local, the math is straightforward: a Haidilao dinner for two that costs S$80 in Singapore runs roughly S$50 equivalent in Johor Bahru. Factor in the extended 4 AM closing time, the complimentary queue entertainments, and the consistent service reputation, and Haidilao JB positions itself as a destination restaurant rather than just a cheaper hotpot option. The non-halal certification remains the main caveat—Muslim diners should plan accordingly—but for everyone else, the cross-border run pays for itself on the first bowl of broth.